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A COMMUNITY FOR CUSTOMER SUCCESS MANAGERS ACROSS EUROPE
Discovering Customer Success in Lyon, France
By Justine Joliveau And here we were, launching the first Customer Success Café in Lyon - the 2nd biggest city in France - where I moved 2 months ago. My co-host, Chloé - who still lives in Paris and will join another company in Lyon later this year - and I had no...
Customer Success Summit 2018 – My Learnings
By Piotr Lisowski Totango sponsored one member of the CustomerSuccessNetwork.org to join Customer Success Summit 2018 in San Francisco. Piotr was our representative on the ground, and here's his experience. Customer Success Summit is a premier 2-day customer success...
Rediscovering Customer Success
By Tim Royall After 2 years away from customer success (CS), or anything resembling a CS role, I decided to rediscover this area within the business world which is in a constant state of growth and expansion. On my journey to explore the exciting world of customer...
Events and Meetups
The Community
A Community for Customer Success Managers Across Europe
A COMMUNITY FOR CUSTOMER SUCCESS MANAGERS ACROSS EUROPE
For current, previous and aspiring customer success managers. We also welcome companies looking to build customer success functions or to transform existing teams to deliver with a customer success mindset
VISION
To ensure every customer success manager has someone to ask for help
OUR GOALS
- Build local community for local customer success managers across EMEA
- Create a community-of-practice for European CSMs
- Become a leadership hub for customer success networking, events, thought leadership, training and jobs
- Establish customer success as a recognised profession
- Be recognised for diversity and inclusion across the community, particular promoting women and minorities in and to leadership
Events and Meetups
Talent
Find your next opportunity with a role shared by members of our community.
[jobs]
Our Community
We are a community-of-practice to meet the unique needs of European CSMs
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Resources
Coming Soon
The Customer Success Library will be where you’ll find set of resources which help you build your first customer success team
Resources