CUSTOMER SUCCESS CAFE

The newest event for CSMs

Join or start one in your city

CONGRATULATIONS

Congratulations to our community & EMEA Leaders

Events and MeetUps

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Blog

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Community

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Resources

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A COMMUNITY FOR CUSTOMER SUCCESS MANAGERS ACROSS EUROPE

Discovering Customer Success in Lyon, France

By Justine Joliveau And here we were, launching the first Customer Success Café in Lyon - the 2nd biggest city in France - where I moved 2 months ago. My co-host, Chloé - who still lives in Paris and will join another company in Lyon later this year - and I had no...

Customer Success Summit 2018 – My Learnings

By Piotr Lisowski Totango sponsored one member of the CustomerSuccessNetwork.org to join Customer Success Summit 2018 in San Francisco. Piotr was our representative on the ground, and here's his experience. Customer Success Summit is a premier 2-day customer success...

Rediscovering Customer Success

By Tim Royall After 2 years away from customer success (CS), or anything resembling a CS role, I decided to rediscover this area within the business world which is in a constant state of growth and expansion. On my journey to explore the exciting world of customer...

Events and Meetups

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Featured Events

Tue 21

Customer Success Cafe Midlands

21 August @ 6:00 pm - 8:00 pm
Tamworth
United Kingdom
Tue 28

Bonn Customer Success Meetup

28 August @ 7:00 pm - 10:00 pm
Bonn
Germany
Thu 30

London Customer Success Meetup

30 August @ 6:00 pm - 8:30 pm
London
United Kingdom

The Community

A Community for Customer Success Managers Across Europe

A COMMUNITY FOR CUSTOMER SUCCESS MANAGERS ACROSS EUROPE

For current, previous and aspiring customer success managers. We also welcome companies looking to build customer success functions or to transform existing teams to deliver with a customer success mindset​

VISION

To ensure every customer success manager has someone to ask for help

  ​

 ​OUR GOALS

  • Build local community for local customer success managers across EMEA​
  • Create a community-of-practice for European CSMs​
  • Become a leadership hub for customer success networking, events, thought leadership, training and jobs​
  • Establish customer success as a recognised profession​
  • Be recognised for diversity and inclusion across the community, particular promoting women and minorities in and to leadership​

Events and Meetups

Talent

Find your next opportunity with a role shared by members of our community. ​

[jobs]

Our Community

 

We are a community-of-practice to meet the unique needs of European CSMs

Sign up to learn what's going to be happening in your city soon.

Resources

Coming Soon

The Customer Success Library will be where you’ll find set of resources which help you build your first customer success team

Resources