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May 2018

Gartner Customer Experience & Technologies Summit

24 May - 25 May
London London, United Kingdom

Turning Customer Experience Vision into Reality Customer Experience is at the top of every business' priority list. It concerns the CEO to the CMO and even the CIO. The emergence of new channels, customers change in expectations, behaviours and new customer data there are endless opportunities to gain competitive advantage and to make a world class CX strategy. Gartner research is a valuable resource for leaders in customer experience, offering must-have insight to help them make informed decisions. The program…

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Customer Success Café Paris #3

24 May @ 7:30 pm - 10:30 pm
Paris Paris, France

L'heure du troisième Customer Success Café est arrivé! Comme toujours, Louis Penisson, Charlie Rothwell et moi meme vous accueilleront ce troisieme jeudi du mois du mai à 19:30 (lieu à définir). Le principe du Customer Success Café : Des Customer Success Managers qui se rencontrent et échangent autour de leur propre problématiques, au sein de leur société pendant une heure. L'objectif? Trouver des solutions concrètes à vos challenges en partageant vos expériences et en enrichissantvotre réseau ! Evenement limité à…

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Customer Success Cafe Berlin

25 May @ 6:00 pm - 8:00 pm
|Recurring Event (See all)

An event every month that begins at 6:00pm on day 25 of the month, repeating until 25 July, 2018

Berlin Berlin, Germany

The Customer Success Cafe is an informal event for CSMs of all levels to meet, discuss challenges and drink coffee. This initiative runs in a more intimate and smaller setting, where every customer success manager has someone to ask for insights. Join us for the third event of the Berlin series and feel free to stay for as long as your schedule allows. The Brut bar is the very first Vesper-Bar to serve Franco-German specialties in Berlin-Mitte. Please note, limited…

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Customer Success Café Workshop#1 – HIGH TOUCH ONLY

29 May @ 7:30 pm - 10:30 pm
Paris Paris, France

Bonjour à tous, Au delà des Customer Success Café, nous tentons un nouveau format! Le workshop est limité à 5 personnes. L'objectif est de ressortir de cette séssion de travail avec des actions et idées concrètes à nos problématiques CSM. Des discussions, des échanges... Partageons nos connaissances et acquis! Les inscriptions seront validées pour n'intégrer que les CSM s'occupant uniquement des high touch customers Si l'evenement est noté comme COMPLET, n'hésitez pas à me contacter en privé,, pour vous…

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London Pulse Local

30 May @ 6:00 pm - 8:00 pm
London London, United Kingdom

London Pulse Local We are hosting our first Pulse Local event in partnership with Gainsight - get excited! We are going to have a few speakers on the night, including Dan Steinman from Gainsight, discussing key Customer Success topics and sharing their learnings and experiences with you. There will be time for Q&As and networking with other attendees. We hope to see you there - Lauren and Marcel :) * When you arrive at WeWork, please check in via the…

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