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January 2019

Customer Success Cafe – Milton Keynes

25 January @ 8:00 am - 9:30 am
Milton Keynes United Kingdom

Welcome to Milton Keynes Customer Success Cafe #2! Following on from November's meet-up, we would like to now explore in greater detail the biggest issues facing us all at driving a culture, evolution and maturing of Customer Success at all of our companies. The full agenda will follow when the survey responses are in, but I hope to see all of you there and any new attendees are very welcome, wanted and needed! JOIN HERE Thank you, Matt & Olivier…

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Customer Success Breakfast – London

29 January @ 8:00 am - 10:30 am
London London, United Kingdom

Customer Segmentation and Engagement In addition to being a great networking opportunity, Success Breakfasts share best practices on a single theme through speaker presentation and audience workshops to build re-usable assets for the Customer Success Network community​. Come and join us for the third edition of the Success Breakfast in London (IBM office, Southbank) to: Understand why you should segment your customer base and how & when to start it Be able to quickly define models of engagement for the most common…

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Meetup Tel Aviv

29 January @ 6:30 pm - 8:30 pm
Tel Aviv Tel Aviv, Israel

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Customer Success Cafe – Thames Valley

31 January @ 8:30 am - 10:00 am
Reading United Kingdom

Success Cafe is a place for customer success professionals to network and discuss common issues and problems. Please register to come as places are limited to a smallish group. We will meet at Central Working near reading train and bus station. I and Jon Harris look forward to meeting you all! JOIN HERE Thanks, Roland & Jon Join our community here. Already in the community? Join the Workplace UK CSMs Group This event is brought to you by members of Customer Success Network.

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Customer Success Cafe – Helsinki

31 January @ 4:00 pm - 6:00 pm
Helsinki Finland

Welcome to the official kick-off of the Helsinki Customer Success community! An informal monthly catch up hosted by community members of Customer Success Network for Customer Success Managers of all levels to meet and discuss challenges. In preparing for this we have thought of many topics for future (monthly!) get-togethers, but in this version we will focus on: The Role Of Customer Success Elements in this can include: 1) CS & company leadership: driving the organisation to success 2) Internal education:…

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