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September 2018

Success Breakfast London: How to Drive Success Plans

19 September @ 8:00 am - 10:00 am
London, London, United Kingdom

In addition to being a great networking opportunity, Success Breakfasts are meant to share best practices on a single theme through 1 speaker intervention and through leveraging experience of the audience to build re usable assets for the CSN Community​. Come and join us for the first Success Breakfast in London (Box office, Old Street) to: Learn how you can help your customers define/measure/reach their objectives by asking discovery questions, challenging the status quo and delivering solutions to problems​ Contribute…

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Customer Success Meetup Vilnius

19 September @ 6:00 pm - 10:00 pm
Vilnius Vilnius, Lithuania

After having the 1st Customer Success Meetup Vilnius last Spring which was a success, we want to kick off the new season with the 2nd event and invite you all to participate. This time the topic will be Customer Churn and all what's related - metrics, influence, prevention and outcome. AGENDA: 18:00-18:30 Coffee, networking 18:30-19:00 Presentation No.1 19:00-19:30 Presentation No.2 19:30-20:00 Presentation No.3 - Drinks and pizzas provided by Omnisend Contact us if you want to deliver a presentation, there…

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Customer Success Meetup Lisbon

20 September @ 8:00 am - 5:00 pm
Lisbon Lisbon, Portugal

We're very pleased to announce the 3rd customer success meet-up in Lisbon, this time at OutSystems on 20th September. Thanks in advance to Miguel Baltazar and the OutSystems team for hosting. Proposed agenda: 18.30 - Reception 19.00 - Presentation by OutSystems - Our customer success journey 19.30 - Thematic workshops* and key takeway summaries 20.15 - Networking *The themes will be communicated asap - A car park is available in the building as from 18.30 p.m. - Buses from Lisbon:…

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Barcelona Customer Success

21 September @ 6:30 pm - 8:30 pm
Barcelona Spain

I am excited to announce that in our next Meet Up, we will have a very special host - Kim Oslob - is a great Customer Success professional with a lot of experience: https://www.linkedin.com/in/koslob/ Is a great occasion for all of us to learn more about our job!!! I will be giving more details next week. Stay tuned!!!! JOIN HERE

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Customer Success Association Switzerland Austausch

25 September @ 6:00 pm - 8:30 pm
Zurich Zurich, Switzerland
CHF10

Implementing Customer Success in your Organisation You’ve got the buy in to start or grow a Customer Success Team in your your your organisation...now what? “Implementing Customer Success in your organisation - an academic study with practical advice” gives a starting point. In this session Maurice Suter will walk us through his research across Customer Success Teams and give practical tips to position, reward and scale your team. As usual, members snack and drink for free at our formal events…

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Customer Success Cafe Rennes

27 September @ 8:30 am - 9:30 am
Rennes France

Le principe du Customer Success Café : On arrive avec des problématiques / challenges bien concrets, on repart avec du réseau, des solutions, et des best practices ! Evenement limité à 15 personnes. Evenement organisé par Elisabeth Courland et Marie Fesselier poufrancer CustomerSuccessNetwork.org Si l'evenement est noté comme complet, n'hésitez pas à envoyer un email à marie.fesselier@gmail.com pour être sur la liste d'attente.

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London Customer Success

27 September @ 6:30 pm - 8:30 pm
London London, United Kingdom

We're going back to the Mintel office! Their venue is amazing and we have space for about 50 people. There will be the usual networking, which is always a great way to catch up with people you've met before and meet new people! We will also be having a panel discussion on everything and anything Customer Success as well as a Q&A. Please only RSVP if you can make it. We're now tracking attendance as many people sign up and…

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October 2018

Customer Success Practitioners – Paris

2 October @ 6:30 pm - 8:30 pm
Paris London, United Kingdom

We are delighted to organise the first CSM meetup fully in English at Algolia. Please save the date for this event, we will communicate the theme shortly. Agenda : 18.30 : Reception + networking 19.00 : Case Study Presentation 19.30 - 20.45 : Workshop groups 20.45 + : networking + drinks Please make sure to come on time JOIN HERE

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Customer Success Unplugged – Dublin

3 October
Dublin United Kingdom

Limited to just 80 attendees, this day-long event will be highly interactive (as always). We will have local and European speakers, all of whom are experts and experienced practitioners in Customer Success. GET TICKETS HERE We are working on an amazing Agenda that will cover all the stages of the Customer Journey as well as specific challenges in Customer Success (e.g. Change Management, Developing and Hiring CSMs, etc.) The agenda will be published soon but we expect to have the…

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Customer Success Cafe – London East

5 October @ 8:00 am - 9:30 am
|Recurring Event (See all)

An event every month that begins at 8:00am on day 5 of the month, repeating until 6 December, 2018

London London, United Kingdom

An informal monthly catch up hosted by community members of CustomerSuccessNetwork.org as a place for Customer Success Managers of all levels to meet, discuss challenges and drink coffee. Stay as long as your diary allows.

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