Churn battle: what can you do to reduce customer churn?
Wednesday, Jun 12, 2019, 6:00 PM
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Customer churn occurs when customers or subscribers stop doing business with you. Customer churn is a critical metric because it is much less expensive to retain existing customers than it is to acquire new ones. So, what can you do to reduce churn? – How to find out if a customer is at risk? – How do you increase customer loyalty? – How do you ens…