Events and MeetUps
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Customer Success Cafe, Norwich
31 May @ 9:00 am - 11:00 am
Welcome to the East Anglia Customer Success Cafe!
This is an informal catch up for Customer Success Managers of all levels to meet, discuss challenges and share experiences over a coffee and a bite to eat.
Based on our initial discussions on the challenges facing CSMs in our East Anglia region, this meetup session will focus on Customer Success As A Culture. We will use this session to dive straight into this topic, working together to provide support & solutions for the issues facing us individually. Come prepared with burning questions, data or resources that we can share, and use to build a knowledge base, to drive the Customer Success acumen of our group!
Within easy reach of the A47 and A11, this CS Cafe East Anglia will be held in Norwich at the cafe in the Enterprise Centre, UEA. A free park and ride service to the UEA from Longwater is available. Limited parking is also available onsite – please contact us if you would like to reserve one.
Organised by members of CustomerSuccessNetwork.org, all CSMs are welcome.
See you there!
Note – Spaces are limited and this is strictly a Customer Success networking event for Customer Success/Experience professionals so if you are not directly in these roles please do take the time to explain your request to attend. Thank you.
Please note the following dates for your diaries – the full series of CS East Anglia cafes for 2019! You can register for any of these CS East Anglia cafes via their individual eventbrite events:
- 28 June – Cambs – Managing Customer Expectations
- 26 July – Nch – Onboarding
- 30 August – Cambs – Effective Segmentation
- 27 Sept – Nch – Existing client growth
- 25 Oct – Cambs – Engagement techniques incl. communication techniques
- 29 Nov – Nch – Consistency across client facing teams
- (no meeting in December)